Will RPA Platforms Remain Relevant? AI Agents May Hold The Answer Robotic process automation (RPA) companies have embraced generative AI (genAI) technology to keep pace with competition from OpenAI, Google, countless startups, and incumbent portfolio vendors. They have demonstrated how it can build bots and create document extraction models, arrange complex business travel, and provide guidance in health care. Yet, many Forrester clients are skeptical that […]
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