Privacy Policy

Privacy is the basic right of every human beings

- Altruu

Altruu takes the nature of your information very seriously. Altruu respect the privacy of our users regarding the information we may collect while operating our services. We’ve built our services with a set of strong principles in mind. In our privacy policy you’ll discover the below mentioned things.

  • This Privacy Policy describes how and when we collect, use, and share your information across our websites, applications, and every related services.
  • By using our service you understand and agree that we are providing a platform for you connect with people, post content including photos, comments and other materials, involve in social activities and share user content publically. This means that other users may search for, see, use, or share any of your user content that you make available through the service, consistent with the terms and conditions of this Privacy Policy and our terms of services.
  • Our Privacy Policy is applicable to all registered users, visitors and others who access our services.

* Altruu complies with the General Data Protection Regulation (G.D.P.R.2018). Request privacy requests at Altruu Helpline with tag 'privacy'.

1. Information Collection

We may collect and use the information you give us to provide you our services and ensure your identity. Depending on the services, the information we collect may vary. The information we collect can include,

  • Basic Account Information: When you create an account on the services, information such as your name, username, password, email address, or phone number is collected to create your account. On Altruu your basic information such as username and profile picture are listed publicly in profile page and search results.
  • Contact details: With your permission, your contact information is collected which may include your address, email, phone numbers. As part of our services, we may occasionally communicate with you via email or SMS.
  • Additional information: You may provide your additional information including your personal information or interests to help us improve and personalise our services.
  • User content (photos, videos, comments and others) that you post on the service.
  • Feedback, suggestions, and ideas sent to us, problems reported to us.

2. Information we may receive when you use our services

When you use our services we may collect some information about the services you used and how you use them. This type of information may be collected in our log files each time you interact with the services. Some of the information might also be associated with the device you use to access our services, others may be related to your account or about the way you use our services. These information are used to improve and to provide you a more personalised experience, protecting and developing new services, improving search results, fighting spam and malware and in general to enhance our services to you.

Usage Information

We collect information about your activity through our services. For example, we may collect information about:

  • how you interact with the services, such as the pages you visit, which groups you are interested in, or the people you follow.
  • how you communicate with your buddies, which may include their names, the time and date and the number of messages exchanged, your favourite buddies, and how you response to messages (like when you open a message or screenshot it).

Content Information

In some cases, we may collect information about content you provide to the services. Such information may include the posts’ you submit (pictures, videos, texts, documents and others) on our services, contents that you create, the messages that you send and the additional data provided with the content. These information help us to improve our services and provide additional features.

Location Information

When you access or use the services of Altruu, we may gather information about your location. With your permission, we may also collect information about your exact location to provide services that suits you.

Device and log file information

We collect information from or about the computers, phones or other devices where you install or access our services, depending on the permissions you've granted. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Depending on the permissions you've granted, It may include information such as the attributes of the device like the device type, configuration, device location and connection information such as your mobile operator or ISP, time zone, browser type and IP address.

Cookies and similar technologies

When you visit our service, we use cookies and similar technologies to collect information about how you use Altruu and to improve our services, but we do not require cookies for many parts of our services such as searching and looking at public user profiles.

3. Information Use and Disclosure

Altruu may use the information collected from users to provide and support our services in the below mentioned ways.

  • We deliver our services, makes it more personalised and improve the user experience by using the information you provide us. We use the information to help you efficiently access your information after you sign in.
  • To remember information so you will not have to re-enter it during your visit or the next time you visit the service.
  • We use your information to communicate with you for any reasons when required.
  • Basic information such as your username and profile will be public and open to anyone using the services of the network.
  • When you use our services, let it be submitting a post or comment, other users of Altruu - guests or registered users will be able to see the content of your posts and comments, the username, date and time associated with it.
  • To promote safety and security. We use the information to help verify accounts and activity, and to promote safety and security in our services in case of suspicious activities and violation of our terms and policies.
  • We may preserve or disclose your information if we believe that it is necessary to cooperate with law, regulation, legal and governmental request.
  • With your request at your direction. We may share information when the user request us, such as when you authorize a web client or application to access your account.
  • To enforce our rights, prevent fraud and for safety. To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.

4. Sharing on Our Services

Information or user content of Altruu users will be shared within Altruu, it may be visible publicly or not. Users can choose with whom they share their posts. In some cases, people you share your posts may download or re-share the contents on or out-off our services. Similarly when you comment on a post, it may be visible publicly or not, as decided by the owner of the post. Users are requested to share only what they feel comfortable to share and post. Users are responsible for their posts and the post privacy. Other people also may choose you to share their contents. It depend on your buddies list and the privacy settings you setup.

Many of the Altruu services allows users to create and share posts’ of different kind. Altruu reserves the right to share or re-share your posts, with or without making changes to the content of the post. Altruu may share your posts, and make it publicly available. Altruu in no way is liable to make any compensation for sharing the posts of users. By using our services, you accept all the terms regarding sharing of your posts.

5. Your Control Over Your Information

Registered users of Altruu can access modify, correct and delete their information using the tools provided to you with your account. You can update your account any time by logging in and changing your profile settings. You can also permanently delete your Altruu account upon your will. Following termination or deactivation of your account, Altruu may retain some of your information and user content for a reasonable time for basic operations, backup, archival, and/or audit purposes.

6. Reporting Altruu

All the users of Altruu are free to report any inconvenience they experience to the Altruu Command Centre any time and Altruu ensures responses to them as soon as possible. Problems reported by users will be verified by Altruu and appropriate actions will be taken. Altruu always have the rights to delete or modify user contents, pages, gangs and Altruu account if found guilty of an wrongful activity or when reported so by an user.

7. Changes to the Privacy Policy

We may change this policy from time to time and if we do, we will post the changed policy on this page. If you continue to use our services after those changes are in effect, you agree to the revised policy.