29% Leverage the Same Vendor for Both CCaaS and UCaaS Tricia Morris at 8×8 outlines the eight top takeaways from Metrigy’s Focus on CCaaS + UCaaS Leadership Report. Research and advisory firm Metrigy recently released a special report that discusses the increasing adoption of contact centre as a Service (CCaaS) […]
https://www.callcentrehelper.c....om/takeaways-metrigy