Marriott Nightmare: After Cancelled American Airlines Flight, Bonvoy Titanium Woke Up To $160 Million Lawsuit An American Airlines passenger was stuck overnight in Charlotte, and booked a room at the Charlotte Marriott City Center since he was a Bonvoy Titanium member.
He went to bed. It turns out that the self-closing door wasn’t working quite right, and didn’t close all the way. It wasn’t locked.
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