Consumers Welcome Some Restaurant Automation, Reject Others
Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49…
https://modernrestaurantmanage....ment.com/consumers-w
Discover the world at Altruu, The Discovery Engine