Value-Driven Messaging Fuels Increased Traffic Despite 93 percent  of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap. More than two-thirds (67 percent) that “significantly increased” value-driven messaging saw an extremely positive effect on customer traffic, while only…
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What Are the Germiest Surface Areas In Your Restaurant? (Infographic) The restaurant industry is a hotbed for bacteria, with the potential for contamination lurking around every corner. From the moment a customer steps through the door to the time they leave, they are exposed to a myriad of germs. While stringent cleaning protocols are in place, the constant flow of…
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How Restaurants Can Use Digital Hosts With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga,  restaurants are missing out on a lot of business. The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher…
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Having a Responsible and Successful Drinksgiving Drinksgiving aka Blackout Wednesday has become the lead-in to the holiday season. While there is an opportunity for restaurant operators to reap the benefits of increased alcohol sales,  they must pay attention to the potential liability.  States such as Pennsylvania and North Carolina enacted new laws earlier this year that allow their restaurant owners to serve alcohol…
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Don’t Count Out Cash The demise of cash payments might be exaggerated as 90 percent of people select cash as their most widely used payment method and 89 percent consider the ability to pay in cash as important for their customer satisfaction, according to Why Won't Cash Just Die???, a research report from PayComplete.  What should restaurant operators take away from the…
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