Turbocharging premium audit capabilities with the power of generative AI: Verisk’s journey toward a sophisticated conversational chat platform to enhance customer support Verisk’s Premium Audit Advisory Service is the leading source of technical information and training for premium auditors and underwriters. In this post, we describe the development of the customer support process in PAAS, incorporating generative AI, the data, the architecture, and the evaluation of the results. Conversational AI assistants are rapidly transforming customer and employee support.
https://aws.amazon.com/blogs/m....achine-learning/turb