United Airlines CEO Thinks Customers Are “Sticky” Among the many interesting remarks made by United Airlines CEO Scott Kirby yesterday, I found his reference to customers as “sticky” both interesting and quite compelling. United Airlines CEO: Customers Are “Sticky” Kirby appeared with other airline CEOs at the annual J.P. Morgan Industrials Conference on March 11, 2025. During his talk, Kirby emphasized how […]
https://boardingarea.com/?blog....-post=united-airline