Menzies is now handling LO at LHR
Not sure what was wrong with Helga group handling LO at LHR but apparently as of 1 April LHG staff have no access to LO checkin system and can’t help with anything until LO checkin opens. Menzies is pretty terrible. An agent at the end of J queue...
https://www.flyertalk.com/foru....m/lufthansa-austrian
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