Top 5 Metrics for Efficient Growth in 2024: Recovering from a Tough Economy As we transition into 2024, reflecting on 2023 events marked by rising interest rates, capital market challenges, and evolving customer behaviors, businesses are at a pivotal juncture. The past year’s trials have prompted a hard reset, compelling organizations to reassess their operating models for increased resilience.  The shift from the conventional’ growth at all costs’ mindset to prioritizing first principles is evident in this landscape. Chargebee’s 2023 State of the Industry Report underscores this shift, revealing that 87% of subscription leaders now consider customer retention as necessary, if not more important, than customer acquisition. Top-line growth is essential, too, but […]
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