How Raw Capital Partners Cut Onboarding Time by 70% https://www.process.st/case-st....udy-raw-capital-part

Employee Spotlight: Tony Vila (Senior Product Designer) https://www.process.st/employe....e-spotlight-tony-vil

10 Customer Retention Automation Ideas to Fight Churn The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vital role in improving retention rates, from communicating value during the sales process to providing first-class customer service. However, automation — in the form of customer feedback surveys, personalized offers, and onboarding workflows — can save time and money by streamlining processes and freeing up employees to focus their efforts on high-priority retention tasks.  In this article, we’ll discuss what customer retention automation is and share 10 of our favorite automation strategies for […]
https://www.chargebee.com/blog..../10-customer-retenti

Navigating Global Business Expansion: The Crucial Role of eInvoicing Compliance Scaling a business to new heights involves navigating a myriad of challenges depending on company size, regions they operate in, and so on. The journey is complex, with many strategies available to grow and diversify revenue, like venturing into new geographies, expanding the product line, and launching new business models. In today’s dynamic business landscape, one of the key challenges businesses face when expanding their operations globally is e-invoicing compliance.  For the uninitiated, For the uninitiated, Electronic Invoicing, or eInvoicing, is the exchange of eInvoices between suppliers and buyers. These invoices are issued, sent, and received in a structured data […]
https://www.chargebee.com/blog..../chargebee-global-ei

Top 5 Metrics for Efficient Growth in 2024: Recovering from a Tough Economy As we transition into 2024, reflecting on 2023 events marked by rising interest rates, capital market challenges, and evolving customer behaviors, businesses are at a pivotal juncture. The past year’s trials have prompted a hard reset, compelling organizations to reassess their operating models for increased resilience.  The shift from the conventional’ growth at all costs’ mindset to prioritizing first principles is evident in this landscape. Chargebee’s 2023 State of the Industry Report underscores this shift, revealing that 87% of subscription leaders now consider customer retention as necessary, if not more important, than customer acquisition. Top-line growth is essential, too, but […]
https://www.chargebee.com/blog..../chargebee-top-5-gro